Returns
Return Policy - Your Satisfaction Blooms at Wildflower Mercantile!
Hello there, cherished shopper at Wildflower Mercantile! We're all about ensuring you're delighted with every purchase, and our return policy is designed with your happiness in mind:
Returns for Regular-Priced Items:
- You've got a whole 14 days from the date of purchase to return regular-priced items and receive a full money-back refund.
- If you change your mind between 14 to 30 days from your purchase date, we're thrilled to offer you store credit instead.
- To make a return, just bring back the item in its original, unused condition along with your trusty proof of purchase or order #.
Returns for Sale Items:
- Please note, our sale items are final sale. However, if you happen to receive a sale item that's defective let us know within 7 days of receiving it, and we'll work together on a solution.
Return Process - As Easy as Picking Wildflowers:
- Connect with our friendly customer service team at hello@wildflowermercantile.ca to tell us about your return. No need for complicated RA numbers - we're here to make it simple!
- Pack up your item securely, and don't forget to include your order # somewhere in your package.
- Send your package to the address we provide when you contact us.
Refunds and Store Credit:
- We're quick to process your return. Refunds will dance back to your original payment method within 14 days.
- For returns within 14 to 30 days, you'll receive store credit that's ready for some delightful shopping.
A Couple More Blooms of Information:
- Shipping charges are non-refundable.
- We are not responsible for return shipping costs unless the item received is damaged or defective.
At Wildflower Mercantile, your happiness is what keeps our store blooming. If you ever have questions or concerns about our return policy, don't hesitate to reach out to our friendly customer service team. We truly appreciate your choice to shop with us and are here to make sure your Wildflower experience is always in full bloom!