Info

Shipping:

Orders are shipped within 3 days of order placed and can take anywhere between 2-10 days to reach you. If you're ordering out of Canada please allow extra time for border clearance. 

For Digital products, they will be emailed to you using the email you provide at check out so make sure this email address is correct!

Return Policy - Your Satisfaction Blooms at Wildflower Mercantile!

Hello there, cherished shopper at Wildflower Mercantile! We're all about ensuring you're delighted with every purchase, and our return policy is designed with your happiness in mind:

Returns for Regular-Priced Items:

  • You've got a whole 14 days from the date of purchase to return regular-priced items and receive a full money-back refund.
  • If you change your mind between 14 to 30 days from your purchase date, we're thrilled to offer you store credit instead.
  • To make a return, just bring back the item in its original, unused condition along with your trusty proof of purchase or order #.

Returns for Sale and Jewellery Items:

  • Please note, our sale items and all Jewellery are final sale. However, if you happen to receive a sale item or Jewellery piece that's defective let us know within 7 days of receiving it, and we'll make it right.

Return Process - As Easy as Picking Wildflowers:

  1. For online orders connect with our friendly customer service team at hello@wildflowermercantile.ca to tell us about your return.
  2. For In Person returns pop in during our opening hours!
  3. Pack up your item securely, and don't forget to include your order # somewhere in your package.
  4. Send your package to the address we provide when you contact us.

Refunds and Store Credit:

  • We're quick to process your return. Refunds will dance back to your original payment method within 14 days.
  • For returns within 14 to 30 days, you'll receive store credit that's ready for some delightful shopping.

A Couple More Blooms of Information:

  • Shipping charges are non-refundable.
  • We are not responsible for return shipping costs unless the item received is damaged or defective. 

At Wildflower Mercantile, your happiness is what keeps our store blooming. If you ever have questions or concerns about our return policy, don't hesitate to reach out to our friendly customer service team. We truly appreciate your choice to shop with us and are here to make sure your Wildflower experience is always in full bloom!